Getting an unsatisfactory EICR back can feel like bad news, but it’s more common than you might think, especially in older buildings. It doesn’t mean your building is about to burn down. It means at least one thing needs putting right. Here’s what happens next.
Why was it unsatisfactory?
Under the current regulations (BS 7671 Amendment 4, in force since 15 October 2026), a report is unsatisfactory if it contains any C1 or C2 observations. C3s and FIs on their own don’t make it unsatisfactory. So the first step is to look at the observations list and pick out the C1s and C2s, because those are what need fixing.
How quickly do I need to act?
- C1 (danger present): immediately. The inspector should have made it safe on the day.
- C2 (potentially dangerous): urgently. For private landlords in England, the law gives 28 days or less if the report says so.
- FI (further investigation): as soon as practical, because it could be hiding a C2.
- C3 (improvement recommended): plan it in, ideally alongside other work.
What does remedial work involve?
It depends entirely on what was found. Common remedials include fitting RCD protection, correcting earthing and bonding, replacing damaged accessories, labelling boards properly, and sometimes replacing an old consumer unit or distribution board. A good contractor will give you an itemised quote that ties each item back to its observation number, so you can see exactly what you’re paying for and why.
Can I use a different electrician for the remedials?
Yes. You’re not obliged to use the company that did the EICR. Whoever does the remedial work should give you a certificate for it (an EIC or Minor Works Certificate), which together with the original report shows the installation is now safe. Some clients also ask for a re-test or a fresh EICR for a clean set of paperwork.
Watch out for
- Quotes that don’t reference the observation numbers on your report.
- A long list of C2s that seem to be there to sell work. If in doubt, get a second opinion.
- Remedial work done with no certificate at the end.
We carry out EICRs and remedial work across London and the South East, with C2s and FIs priced separately so you know what’s essential. If you’ve had an unsatisfactory report from someone else and want it looked at, send it over. Request a free quote or call us on 01525 582582.
